July 25, 2019

How long do I have to submit a claim?

Claims pertaining to issues with the artwork or garment must be filed no later than 14 business days from the time the order was delivered.…
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July 25, 2019

When can I request a refund?

We offer a money-back guarantee on garments that don’t meet our quality standards. Our claims department will credit your account when any one of the…
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July 25, 2019

How do I report a problem with my order?

Either contact claims@scalablepress.com with your order number or click on Claims within the Orders section of your dashboard and type in the order number to…
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July 25, 2019

How do I contact Customer Service?

Call us at 1-877-752-9060, email us at support@scalablepress.com, or chat with us on scalablepress.com.
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