Either contact claims@scalablepress.com with your order number or click on Claims within the Orders section of your dashboard and type in the order number to begin filing your claim.
If your claim is regarding a printing error, please include photos of the error. In addition, if the error involves a print size or placement issue, please include a measuring tape, stick, or ruler in the photos of affected garments. Upon verification, we will provide credits equal to amount paid for the portion of the order that was incorrectly printed.