November 14, 2019

Do you digitize embroidery files? 

 Yes! We’re currently offering this service free of charge. To make a digitization request, click on Artwork Conversions under the Designs tab in your account,…
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November 14, 2019

Can I order an embroidery sample?

While we don't offer sample kits, we do encourage you to place an embroidery order with your design to check our quality. If there's an…
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July 25, 2019

How many colors can I include in a screen printing order?

We allow for up to 8 colors. Colors either need to match one of our 32 base colors or a Pantone color.
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July 25, 2019

Why are some garments not available for Direct-to-Garment (DTG) printing?

The ink used for digital printers is water-based, so it’s essential the fabric absorb the ink to yield the best outcome. Certain fabrics, such as…
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July 25, 2019

What fabric do you recommend for Direct-to-Garment (DTG) printing?

To ensure the highest quality result, we will only print on 100% cotton (ring spun or combed). This is because cotton is best suited to…
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July 25, 2019

Should I choose Direct-to-Garment (DTG) or screen printing?

Great question! If you’re looking to print a small batch of items that include a colorful, detailed design or photo, DTG is the best, most…
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July 25, 2019

What are the differences between Direct-to-Garment (DTG) and screen printing?

While both methods are popular choices and yield great results, there are a few key differences to consider when choosing the best option for your…
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July 25, 2019

What are the specifications for embroidery?

Great question! For detailed information on embroidery, including specifications, guidelines, and artwork requirements, please see our Embroidery Reference Guide.
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July 25, 2019

Will you save the designs I upload to my account?

Yes! The Design section of your account includes a library that will include all of the images you have uploaded and used for orders. There’s…
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July 25, 2019

What are the artwork requirements to print with Scalable Press?

The file requirements for each of our five customization types are as follows: For DTG, sublimation, and poster orders, we prefer .png files of at…
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