Services

Through the Scalable Press API we provide a full range of customization and fulfillment services.

SCREEN PRINTING

Screen printing, sometimes referred to as silk screening, is a form of garment printing in which plastisol-based inks are pressed through a screen onto a garment. Screen printing is the most established and widely-used form of garment printing available. During the printing process, a set of screens (one for each color) rotates around a press in a carousel motion and is alternately pressed onto each garment. We require vector EPS files for screenprint orders.

  • Available for garments
  • Up to 8 colors
  • Low prices for all quantities

EMBROIDERY

Embroidery is a classic handicraft and decoration technique using a needle to apply thread to textiles. We require DST (Data Stitch Tajima) files for all embroidery orders.

For best practices and print specifications, download our Embroidery Reference Guide.

  • Available for garments
  • 15 standard colors, 400+ specialty colors
  • Low prices for all quantities

SUBLIMATION

Sublimation printing occurs when ink is transferred by heat and pressure to a specially treated surface. These prints feature vibrant, high-fidelity color and are very durable. We require high-quality (150 dpi) raster PNG files to be submitted for sublimation print orders.

  • Available for mugs and phone cases
  • Full color
  • Low prices for all quantities

POSTER PRINTING

We offer borderless, full color digital printing for posters. All posters are printed on premium 200 GSM gloss or matte paper with aqueous ink, suited for full-color digital art prints. We require high-quality (150 dpi) raster PNG files to be submitted for poster printing orders.

  • Available in 4 paper types
  • Full color
  • Low prices for all quantities

DIRECT-TO-GARMENT

Direct to garment (or DTG) printing involves laying ink directly onto a garment. These prints are generally thinner than screenprints, allowing for more intricate designs and a softer print texture. The full range of color in a photograph or gradients of an image can be expressed with this print method. We require high-quality (150 dpi) raster PNG files for DTG print orders.

  • Available for approved garments
  • Full color
  • Competitive pricing for all quantities

To ensure the highest print quality, please abide by the following guidelines for each of our decoration techniques:

EMBROIDERY

  • We require digitized files in .dst format for all embroidery orders
  • Choose up to 15 thread colors combined, for a maximum of 2 print locations
  • Only one design can be printed on each location
  • Print locations for garments include left and right chest, left and right sleeve, and front panel for headwear

Maximum artwork sizes:

  • Garments (front) – 4.5″ x 4.5″
  • Garments (sleeve, pants, shorts) – 3″ x 3″
  • Hats (front) – 5″ x 2.5″
  • Hats (back) – 5″ x 2″
  • Hats (side) – 3″ x 3″

SCREEN PRINTING

  • We require vector EPS files to be submitted for screenprint orders.
  • All graphics must be fully vectorized.
  • Use spot colors only – match one of our 32 base colors (listed below) or a Pantone color.
  • Separate artwork files are required to print on multiple sides of garment.

Print specifications: 

The Scalable Press API requires you specify which inks will be used for screenprint designs. You can specify any coated Pantone color (from a range of 100 – 7774 C) or choose one of our standard ink colors.

32 base colors: (click to view larger image)

POSTER PRINTING

  • We require high-quality (150 dpi) raster PNG files to be submitted for poster printing orders.
  • Files should be at least 150 DPI for optimal print quality.
  • All files should be in the RGB color space.
  • Depending on desired orientation, width or height must be 17″ or 24″ to fit available width rolls.

DIRECT-TO-GARMENT

  • We require high-quality (150 dpi) raster PNG files for DTG print orders.
  • All files should be in the RGB color space.
  • Transparent background – ink will not be printed on transparent parts of the artwork file.
  • Artwork will be scaled to print size regardless of file metadata.
  • Separate artwork files required to print on multiple sides of garment.
  • For optimal DTG print quality, select garments with the highest cotton content.

SUBLIMATION

Mugs:

  • All artwork submissions for sublimation printing must be PNG files
  • Files should be at least 150 DPI for optimal print quality.
  • All files should be in the RGB color space.
  • Black mugs require black background.
  • The mug artwork size represents the full width of the mug from the left edge of the handle around to the right edge.

Phone cases:

  • All artwork submissions for sublimation printing must be PNG files.
  • Files should be at least 150 DPI for optimal print quality.
  • All files should be in the RGB color space.
  • Our phone case prints are a full wrap of the back and side of the case. When a phone is placed inside the case, all visible areas are printed. Because of the varying sizes of the phone cases, the provided artwork represents a full bleed. The bleed size depends on the phone case size ordered.

MAX PRINT SIZES

Hoodie
Unisex front
14”x8”
Unisex back
14”x16”
Youth front
10”x6”
Youth back
10”x12”
Ladies front
10”x6”
Ladies back
10”x12”
Sleeve
3.5”x16” (screenprint only)
T-shirts
Unisex 
14”x16”
Ladies
10”x12”
Youth
10”x12”
Short sleeve
3.5”x3.5” (screenprint only)
Long sleeve
3.5”x16” (screenprint only)
Pocket
3.5”x3.5” (screenprint only)
Hats
All
3.5”x2.5” (DTG only)
Pants
All
3.5”x16”
Bags
All
10”x12”
Tank tops
All
10”x12”
Onesie
All
3.5”x3.5”

FACE MASKS

Adult mask templates and mockups (.psd)
Youth mask templates and mockups (.psd)

 

SUBLIMATION

Product
Safe print area
Artwork size
White 11oz/Color-changing mug
8.36″ x 3.48″ (Artwork template)
8.36″ x 3.48″
White 15oz mug
8.36″ x 3.48″ (Artwork template)
8.36″ x 4″
Black 11oz mug
7.1875″ x 3.25″ (Artwork template)
8.36″ x 3.48″
Black 15oz mug
7.1875″ x 3.625″ (Artwork template)
8.36″ x 4″
iPhone 7 Case 2″ x 4.5″ (Artwork template) 4″x 6″
iPhone 7 Plus Case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″
iPhone 4/4S Case 2″ x 4″ (Artwork template) 4″x 6″
iPhone 5C case 2″ x 4″ (Artwork template) 4″x 6″
iPhone 5/5S case 2″ x 4″ (Artwork template) 4″x 6″
iPhone 6/6S case 2″ x 4.5″ (Artwork template) 4.33″x 6.5″
iPhone 6/6S Plus case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″
Samsung Galaxy S3 case 2″ x 4″ (Artwork template) 4″x 6″
Samsung Galaxy S4 case 2″ x 4″ (Artwork template) 4″x 6″
Samsung Galaxy S5 case 2.5″ x 5″ (Artwork template) 4.33″x 6.5″
Samsung Galaxy S6 Edge case 2.5″ x 5″ (Artwork template) 4.33″x 6.6″
Samsung Galaxy S6 Edge Plus case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″
Samsung Galaxy S7 case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″
Samsung Galaxy S7 Edge case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″
Samsung Galaxy S8 case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″
Samsung Galaxy S8 plus case 2.5″ x 5.5″ (Artwork template) 4.66″x 7″

DTG AND SCREENPRINT

Product Print location Artwork size
Hoodie                                
Unisex front                                     
14”x8” (Artwork template)
Unisex back
14”x16” (Artwork template)
Youth front
10”x6” (Artwork template)
Youth back
10”x12” (Artwork template)
Ladies front
10”x6” (Artwork template)
Ladies back
10”x12” (Artwork template)
Sleeve
3.5”x16” (screenprint only) (Artwork template)
T-shirts
Unisex 
14”x16” (Artwork template)
Ladies
10”x12” (Artwork template)
Youth
10”x12” (Artwork template)
Short sleeve
3.5”x3.5” (screenprint only) (Artwork template)
Long sleeve
3.5”x16” (screenprint only) (Artwork template)
Pocket
3.5”x3.5” (screenprint only) (Artwork template)
Hats
All
3.5”x2.5” (DTG only)  (Artwork template)
Pants
All
3.5”x16” (Artwork template)
Bags
All
10”x12” (Artwork template)
Tank tops All 10”x12” (Artwork template)
Onesie All 3.5”x3.5” (Artwork template)

 

The API requires the following information for each print location

  • Print position
  • Print dimensions
  • Ink colors — screenprint only

The horizontal position must be one of the options below.

Horizontal position Description
C Center of garment
RC Center of right side of garment / right chest
LC Center of left side of garment / left chest
R Right aligned to garment
L Left aligned to garment

The offset position should be provided in inches from the top of the collar or the bottom of the garment.

Example position:


Most prints are centered 2.5″ below collar as shown above.

The dimensions for the artwork should be provided in inches for either the desired width or height. If a width is given, then the height is automatically scaled, preserving the artwork aspect ratio. If a height is given, then the width will be scaled.

Max print sizes:

  • Adult garments — 14″ x 16″
  • Youth / small ladies garments — 10″ x 12″
  • Sleeve prints — 4″ x 4″

If artwork does not fit the max print area, it will be scaled to fit.

Max print sizes (embroidery):

  • Right/Left chest – 4.5″ x 4.5″
  • Right/Left sleeve – 3″ x 3″
  • Front panel (hats) – 5″ x 2.5″
  • Back panel (hats) – 5″ x 2″
  • Side panel (hats) – 3″ x 3″

DST files required. DST files must be sized for appropriate placement prior to ordering.

Proof image

An optional proof image is accepted by the API. Unlike traditional printers we do not provide you a proof. However, you can upload your own to the API so the production team can ensure your desired placement and dimensions are met.

View our full API documentation.

White-label & branding

Customize shipping labels with your company information, so packages arrive as if you sent them directly to your customers.

 

Split shipping

The Scalable Press API supports bulk quotes and orders. When items of the same design (in one bulk order) ship to multiple addresses, printing will automatically be combined so volume discounts still apply. Additionally, orders for multiple items shipping to the same address will automatically be combined into one shipping package whenever possible.

Split shipping incurs an additional $1 handling fee per address.

 

 

Third-party shipping

We support custom shipping through USPS (Stamps.com), UPS, and DHL Global Mail third party billing accounts. Using a third-party billing account also enables selection of exact shipping service used for mailing. For high-volume customers with specialized fulfillment needs, we may be able to implement your shipping preferences and accounts. Please contact us.

 

 

 

International shipping

Orders can be shipped to most countries internationally. Shipping costs are calculated appropriately at quote time. Transit times are generally longer than domestic shipments by 5 business days, but occasionally take more than 15 business days.

If you’re shipping more than 100 international shipments per day, we recommend setting up third-party pickup with a DHL account. Please contact us for details.

 

 

 

What this Agreement Covers

This Agreement governs your use of the Site and the ScalablePress.com service (the “Service”). The Service permits customers that have an appropriate relationship either with: (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups (collectively, “Institutions”); (ii) corporations and small businesses; (iii) elementary and secondary schools; or (iv) other organizations, to design and purchase custom merchandise properly describing that relationship. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.

Intellectual Property Rights of ScalablePress.com and Third Parties

ScalablePress.com is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the ScalablePress.com Site (collectively the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by ScalablePress.com.

ScalablePress.com is the owner of the SCALABLEPRESS trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by ScalablePress.com from Institutions and other third parties (the “Licensed Marks”). By using the ScalablePress.com Site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. ScalablePress.com will notify you of such terms if your usage is in violation of such terms.

Additionally, ScalablePress.com has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for ScalablePress.com production.

You agree to not use ScalablePress.com’s Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

Anti-Sweat Shop Policy

ScalablePress.com supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. ScalablePress.com relies upon referrals, reputation and, in some cases, personal inspections to identify such vendors.

Payment Policies

ScalablePress.com accepts online payment via credit card, debit card, or electronic check (ACH). All payments sent electronically are securely transmitted. ScalablePress.com also accepts payment via purchase order for qualified customers. Invoices may be paid by check, credit card, debit card, or ACH in accordance with designated credit terms.

Shipment/Delivery Times

Scalable Press’s orders are shipped within 7 business days unless otherwise indicated on our site or by a Service/Sales Representative. This turnaround period commences once artwork is approved. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative.

Expedited orders on screen-printed apparel items, DTG apparel items, sublimated items, poster, or where otherwise indicated on ScalablePress.com, are available for a $1.00 per unit charge. Expedited orders are shipped within 5 business days. This turnaround period commences once artwork is approved. Delivery times may vary during the holiday seasons.

Rush orders on screen-printed apparel items, DTG apparel items, sublimated items, poster, or where otherwise indicated on ScalablePress.com, are available for a $3.00 per unit charge. Rush orders are shipped within 3 business days. This turnaround period commences once artwork is approved. Delivery times may vary during the holiday seasons.

Scalable Press is not responsible for delays caused by third party shipping providers and does not guarantee delivery times.

Returns Policy

ScalablePress.com goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, ScalablePress.com accepts returns and will refund payment if and when customers are disappointed by ScalablePress.com merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.

Cancellation Policy

Orders can be canceled up until the point in which artwork has been approved for production. Artwork is typically made available for approval within 24 hours of order placement. Due to the automated nature of our services, Scalable Press is unable to cancel orders once artwork has been approved for production. For customers electing to bypass artwork approval, orders may not be canceled.

Limit of ScalablePress.com’s Responsibility

ScalablePress.com will be responsible for acting only on those instructions sent to ScalablePress.com that are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. ScalablePress.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. ScalablePress.com is not responsible should you give incorrect instructions or if your credit card payment is not processed by your credit card company.

The information and materials contained in this Site, including text, graphics, links or other items, are provided “as is”, “as available”. ScalablePress.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.

In no event will ScalablePress.com be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if ScalablePress.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Intellectual Property Claims

Scalable Press respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to our site to any user who uses our site in violation of any such law, and/or terminating in appropriate circumstances the account of any user who uses our site in violation of any such law. Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of ScalablePress.com, please provide written notice to the following agent for notice of claims of infringement:

Scalable Press
211 N Pennsylvania St. STE 600
Indianapolis, IN, 46204

Tel: 877-752-9060
Email: support@scalablepress.com

In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner’s agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.

Indemnity

You agree to defend, indemnify and hold ScalablePress.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or relating to your use of ScalablePress.com’s Site and the Service, your violation of this Agreement, or your violation of any rights of another.

Governing Law

This Agreement shall be governed by the laws of the Commonwealth of California and, where applicable, by federal law.